An Integrated Company-Wide Management System by Souraj Salah & Abdur Rahim
Author:Souraj Salah & Abdur Rahim
Language: eng
Format: epub
ISBN: 9783319990347
Publisher: Springer International Publishing
Juran, J. M. (1988). Juran on planning for quality. New York, NY: The Free Press.
Lee, Y.-C., & Huang, S.-Y. (2008). A new fuzzy concept approach for Kano’s model. Expert Systems with Applications. https://doi.org/10.1016/j.eswa.2008.05.034.Crossref
Li, M.-H. C. (2003). Quality loss functions for the management of service quality. International Journal of Advanced Manufacturing Technology, 21, 29–37.Crossref
Magnusson, K., Kroslid, D., Bergman, B., Hayhanen, P., & Mills, D. (2003). Six sigma: The pragmatic approach. Lund: Studentlitteratur.
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